Customer Care

[Arielundertbesea44]

Hi, I’ve been trying since last night to pay several ez payments early like I usually do but it’s not working. Is there an issue with this that qvc is working on? I tried through the app and website? It’s as if it doesn’t acknowledge it when I click on pay installment. Thanks for any information

[Kim-QVC]

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@Arielundertbesea44 wrote:
Hi, I’ve been trying since last night to pay several ez payments early like I usually do but it’s not working. Is there an issue with this that qvc is working on? I tried through the app and website? It’s as if it doesn’t acknowledge it when I click on pay installment. Thanks for any information

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Hi @Arielundertbesea44  thank you for shopping with us and posting here in QVC Community Customer Care forum. I apologize for the system issue with the EZ Pays today, we are working to resolve. We can assist at QVCSocialTeam@qvc.com or calling our Customer Service teams at 800.367.9444. -Kim

[violet runner]

@Arielundertbesea44  Same thing happening to me for the last few  days. I contacted CS and they are working on it.  Nice to know I am not the only one- makes me think it'll get  worked on quicker.. Stay tuned.. I'll report when mine is resolved.

[emvhhardy]

I'm having the same issues. I've been trying to pay all morning.  I heard their IT is working on it.  It is frustrating though.  

[Goodie2shoes]

Thanks for posting about this issue because I had the same problem a few days ago decided to wait and try again but I hadn't done that yet so I'm glad it was not something I did