Why would i get an Email

CANDLEQUEEN · ‎03-09-2010

saying my order should arrive on May 7th, and now I look and UPS hasn't even picked it up yet?

This is not good customer service QVC........Stop sending emails unless you know for sure the order has been picked up!!!!

I lso had a bad experience with my Victoria Jackson foundation order, I ordered the qrong shade, sent it back and was told my new shade was being shipped right out, after ten days I called back to find out it is now on waitlist as it wasn't shipped right out when it should have been.

I asked to cancel, and was told I couldn't cancel, I would have to wait until I received it and then send it back-Poor Customer Service QVC!!!

This is the 1st time that I have had problems with customer service with QVC. You need to get this fixed!!!

We rescue cats · ‎01-25-2023

Did you just get the emaill today? Which is the 9th?

Lynn-Critter Lover!
(especially cats!)

RespectLife · ‎02-27-2012

I have never received an email that says Guaranteed Delivery Date.

Always Estimated.

CANDLEQUEEN · ‎03-09-2010

@We rescue cats wrote:
Did you just get the emaill today? Which is the 9th?

@We rescue cats No I received it on May 5th and it said you can expect your order on May 7th. Now when I look it sasy, UPS hasn't even picked it up yet....very frustrating

CANDLEQUEEN · ‎03-09-2010

@RespectLife wrote:
I have never received an email that says Guaranteed Delivery Date.

Always Estimated.

@RespectLife It said you should expect your order by-not guaranteed by.

Group 5 minus 1 · ‎03-11-2010

I have a feeling that those e-mails (expect delivery) are an automatic thingie.

RespectLife · ‎02-27-2012

@CANDLEQUEEN wrote:
@RespectLife wrote:
I have never received an email that says Guaranteed Delivery Date.

Always Estimated.
@RespectLife It said you should expect your order by-not guaranteed by.

@CANDLEQUEEN

I'm sorry, that's what I mean! It is estimated....so it isn't promised or guaranteed by any certain date.

You said your order hadn't even shipped by the ESTIMATED delivery date.

Delivery by a certain date isn't a sure thing.

It is kinda well known that QVC is NOT a fast shipper.