Customer Care

[Katcat1]

Why does it take 4, 5, 6 days to ship out?  Nordstrom ships 1 or 2 days, Target 2 days.  What is the problem with the Q?  Need more help????

[Nightowlz]

I just posted a reply in a similar thread.

I placed an order on the 21st & it shipped on the 23rd.

Tracking shows it's already in Tx. so should get it before the delivery date of next Mon.

I think it depends on what is ordered & where it's shipped from???

[jackthebear]

no incentive

[San Antonio Gal]

I just posted this is another thread in the Suggestion Box forum:

It must depend on the item.  I ordered a few things Wednesday, June 20th, and received them both today, Monday, June 25th.  Not counting Sunday as a business day, that totals 4 days from the day I ordered. 

[Kachina624]

It takes an average of 3 days for my clothing orders to ship.  I consider thst to be quite acceptable.

[San Antonio Gal]

@katchina624...are you starting 3 days to ship from the Q or 3 days to receive them to your home?

[Kachina624]

@San Antonio Gal.  Three days to process and ship, not travel time.

[sipp]

I absolutely agree- placed order 3 days ago- still hasn't shipped- One order didn't ship til almost a week after placed so all in all took over a week and a half to get- And they were TSV's--- so one would think they'd be on top of it and in stock----they weren't "special made to order!----Frankly if stores like Target, Kohl's, JCP, etc not to mention Amazon can do it almost immediately--- why can't the Q with an even longer and larger sales base. (and they don't charge return shipping either!!! The Q does. QVC is going backwards not forwards.