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Honored Contributor
Posts: 11,979
Registered: ‎05-18-2017

Re: Why is Refund Status is in Audit and taking so long


@Tori3569 wrote:

I have never heard of customer service allowing anyone to extend a refund for a gift, has anyone else?  I wonder if the rep taking the order meant to say the person could get a credit. 


@Tori3569  - I've never heard of extending the 30 day limit for a gift either.  That's probably what the issue is.