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Honored Contributor
San Antonio Gal
Posts: 12,136
Registered: ‎05-18-2017

Re: Why does't Q communicate with customers regarding order issues?

‎07-13-2019 03:58 PM

@Kachina624 wrote:
@Gorgf wrote:

I waited three weeks for a jewelry item that supposedly shipped. I finally called CS and was told there was a problem with my order? I assume not in stock any more and was asked if I wanted a credit? So they deducted the cost of the item from my credit card and there was a problem? This is the first I knew of the situation after I had to inquire about the order. There was no email, letter or phone message. It seems we customers have to take the initiative  on orders , returns delays and account credits? This is not customer friendly?

@Gorgf. What do all the question marks mean?

@Kachina624  - Uptalking?

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