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New Member
Posts: 1
Registered: ‎04-13-2015

Why does my package go to Timbucktoo and back?

I used to be able to get things from QVC within one or two days. Yeah, I know, Covid happened and companies started cutting back, etc. But can someone tell me why my package starts out in Ohio (and I live in Ohio, btw) goes from there to New Jersey, from there to PA.,and now its in Michigan. No wonder things take more than a week to arrive. Just doesn't make sense.

Honored Contributor
Posts: 12,618
Registered: ‎03-10-2010

Re: Why does my package go to Timbucktoo and back?

I have the same problem.  Pkg gets to a certain post office 25 miles from here in Michigan, then back to South Carolina, then Minnesota.  And I don't mean just one, it happens frequently.

Valued Contributor
Posts: 530
Registered: ‎04-20-2010

Re: Why does my package go to Timbucktoo and back?

I totally agree.  It's hard to understand how this continues.  There's got to be a more efficient, less costly way of shipping.

Honored Contributor
Posts: 57,712
Registered: ‎03-10-2010

Re: Why does my package go to Timbucktoo and back?

@Robbi254    I don't know about yours but mine are all delayed by Newgistics, the company that transports between ups and USPS facilities.  They make a one day trip from California to Albuquerque take as long as 10 days.  They are an in incompetent, disorganized mess and they lie about what they're doing.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,643
Registered: ‎03-11-2010

Re: Why does my package go to Timbucktoo and back?

I have been a QVC customer from almost their beginning, and have never received anything in one or two days as the OP states.

Respected Contributor
Posts: 3,237
Registered: ‎03-28-2010

Re: Why does my package go to Timbucktoo and back?

A couple of years ago, one of my packages from QVC shipped from PA.  Made it to the South, I live in GA.  Got as far as North or South Carolina, I think.  But then too a sling shot all the way to the Northwest, I think Washington or Oregon and then made it's way back to me.  I mentioned this to someone at the post office counter, he said that it was odd but I don't think he believed me.

Esteemed Contributor
Posts: 6,836
Registered: ‎06-06-2019

Re: Why does my package go to Timbucktoo and back?

Maybe it wanted to take the scenic route.

Respected Contributor
Posts: 2,893
Registered: ‎09-08-2010

Re: Why does my package go to Timbucktoo and back?

Partly because UPS hands the packages off to the USPS, and then it goes badly from there. 

Respected Contributor
Posts: 2,893
Registered: ‎09-08-2010

Re: Why does my package go to Timbucktoo and back?


@Kachina624 wrote:

@Robbi254    I don't know about yours but mine are all delayed by Newgistics, the company that transports between ups and USPS facilities.  They make a one day trip from California to Albuquerque take as long as 10 days.  They are an in incompetent, disorganized mess and they lie about what they're doing.


Yes, I agree with Kachina 100%! Once it leaves UPS, the company who transports it to the post office can keep it for days, upon days. It sits in a bin somewhere, waiting to be sorted, transported, and then.....finally delivered. I never, ever had issues when UPS used to deliver the packages directly to my house. They would come in 3 to 4 days tops.

Honored Contributor
Posts: 57,712
Registered: ‎03-10-2010

Re: Why does my package go to Timbucktoo and back?

 


@Effie54 wrote:

Partly because UPS hands the packages off to the USPS, and then it goes badly from there. 


@Effie54 Mine go badly when Newgistics takes them from UPS before USPS ever gets their hands on them. Then they sit on them for as long as a week.

New Mexico☀️Land Of Enchantment