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Garden passion
Posts: 1
Registered: ‎05-01-2014

Re: Where is my order?

[ Edited ]

‎09-24-2020 03:17 PM - last edited on ‎09-24-2020 03:52 PM by QVC Customer Care

Item# H223199.Mr Christmas Ceramic Tree. Order# ****. Order placed online. Order to be delivered to a Rochester NY address. Been setting at post office in Rochester Ny since Sept 18th.Why just setting there?. If lost would like refund to my account.

 

***edited to remove personal information (order number)

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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,505
Registered: ‎10-12-2015

Re: Where is my order?

‎09-24-2020 03:55 PM

Hi @Garden passion 

 

Welcome to our Communtiy Forums.

 

I am sorry that you have not received your Mr. Christmas tree. I have issued a refund of $26.44 to your Discover. 

 

Should you receive your original shipment, please return the item to QVC following our normal return instructions noted on your packing slip. If you wish to keep the item, please call Customer Service to arrange for billing.

 

Barb

Customer Care

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