Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Where is my order I placed over an hour ago?

[ Edited ]

‎02-26-2020 06:34 AM - edited ‎02-26-2020 08:36 AM

An hour ago I placed an order for todays TSV light blubs  and it is nowgere to be found!

 

Where is it?

 

 

 

NEVER MIND!!!  CS.

 

Since I do not want 2 orders,if I reorder them........

 

I  skipped over to AMAZON and bought them there!   Smiley Happy

 

So much for the Q ........  Smiley Sad

Report Inappropriate Content
Message 1 of 6 (663 Views)
Reply
Respected Contributor
Diva on The Q
Posts: 2,907
Registered: ‎03-28-2016

Re: Where is my order I placed over an hour ago?

[ Edited ]

‎02-26-2020 06:53 AM - edited ‎02-26-2020 07:02 AM

@MalteseMomma: Sometimes, orders don't show on your Order Status page right away. It happened to me once. The order finally appeared an hour later.  Did you contact CS? I would advise it because if the order did process, you'll be charged for it.  

Report Inappropriate Content
Message 2 of 6 (613 Views)
Reply
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Where is my order I placed over an hour ago?

‎02-26-2020 08:08 AM

Hi @MalteseMomma I checked and your order for the light bulbs is on your account. 

Report Inappropriate Content
Message 3 of 6 (535 Views)
Reply
0 Hearts
Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: Where is my order I placed over an hour ago?

‎02-26-2020 08:34 AM

Thank you @Alice-QVC  you are a doll  Smiley Happy

Report Inappropriate Content
Message 4 of 6 (510 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Where is my order I placed over an hour ago?

‎02-26-2020 08:44 AM

@MalteseMomma the order is still processing if  you no longer need it do you want it canceled?

Report Inappropriate Content
Message 5 of 6 (495 Views)
Reply
0 Hearts
Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: Where is my order I placed over an hour ago?

‎02-26-2020 08:46 AM

@Alice-QVC wrote:

@MalteseMomma the order is still processing if  you no longer need it do you want it canceled?

@Alice-QVC 

 

Thank you, but I cancelled it already.

 

Actually I only wanted to change the color of the blubs the first time around  when I couldn't find it.

Report Inappropriate Content
Message 6 of 6 (492 Views)
Reply