Customer Care

[BeckyMaus]

I posted a positive product review today for one of the Valerie parr jewelry items that I had purchased. Why is QVC not publishing my review? It was well written and nothing but positive.... Please let me know. Thank you.

[cjm61]

@BeckyMaus It takes a couple days before it's posted, sometimes a week or so. I haven't posted a review in awhile but doesn't it say somewhere that it may take a few days? I've never had a review posted on the same day. 

[Kachina624]

@BeckyMaus.  It generally takes 2-3 days minimum for reviews to appear.

[Desertdi]

@BeckyMaus  @Kachina624 

Same thing goes for Amazon.    I think they "send it to committee" for a panel of elderly gents to parse the verbiage...      di

[CalminHeart]

Reviews are processed by an algorhythm, not by people. Each time I've written a review, there is a blurb that it can take days for it to appear (if approved). 

[Carolina925]

My reviews have always taken maybe a week before they accept them. Same as when I review things on the Big A. I've never had a review not accepted on QVC, have had several on the other but never could figure out why. 

[Krimpette]

I don't often write reviews, but I did two recently.  One was quite negative and the other quite positive.  In both cases, the reviews were posted withinn a couple of days of submitting them.  I first get a notice from QVC that my review has been posted.

[Estellee]

It doesn't happen often but every now and then a review won't post. Not sure why, may be a glitch?