Re: When QVC has refunded a return but item not re... - Page 2

elated · ‎06-09-2010

@Teddixat wrote:
@Catch71 I was referring to the actual order status page. There is a track return line but it only shows the date an item was delivered not when you return it.

@Teddixat That is incorrect. You have to go into view order and you follow track return, it shows both the return tracking and the delivered. There are two different tracking details. There is the date created, tracking number and status.

Catch71 · ‎03-09-2010

@Teddixat wrote:
@Catch71 I was referring to the actual order status page. There is a track return line but it only shows the date an item was delivered not when you return it.

When you are on order status page, once you tap track your return it show status but under that click on tracking details and it will show you when your package moves from one place to another.

Catch71 · ‎03-09-2010

@elated wrote:
@Teddixat wrote:
@Catch71 I was referring to the actual order status page. There is a track return line but it only shows the date an item was delivered not when you return it.
@Teddixat That is incorrect. You have to go into view order and you follow track return, it shows both the return tracking and the delivered. There are two different tracking details. There is the date created, tracking number and status.

You need to go to tracking details to see your packages path to the destination.

elated · ‎06-09-2010

@Catch71 wrote:
@elated wrote:
@Teddixat wrote:
@Catch71 I was referring to the actual order status page. There is a track return line but it only shows the date an item was delivered not when you return it.
@Teddixat That is incorrect. You have to go into view order and you follow track return, it shows both the return tracking and the delivered. There are two different tracking details. There is the date created, tracking number and status.
You need to go to tracking details to see your packages path to the destination.

If you only go to tracking details, it will only show delivery of original item.. You need to go to view order, track return and it shows both status detail. Try it.