Reply
Super Contributor
Posts: 274
Registered: ‎07-18-2017

When I order an item it should tell me it's sold out.

I sure wish that when I order an item, it tells me when it is sold out.  I hate ordering and then 2-3 days later, you send me an email that is is backordered.  I would like to not have items pending on my account till you decide something is on back order.   

Honored Contributor
Posts: 10,671
Registered: ‎02-07-2011

Re: When I order an item it should tell me it's sold out.

It seems that their inventory control system leaves something to be desired!

 

Respected Contributor
Posts: 4,677
Registered: ‎01-25-2023

Re: When I order an item it should tell me it's sold out.

@Nadine O I've had this happen to me a time or two over the years, seems to have happen when an item is extremely popular. I have no explanation for it other than I think they often 'guesstimate' cancellations or checks not arriving. I don't think it happens as much these days since they no longer accept checks as payment. Sure is disappointing when it does though.

Lynn-Critter Lover!
(especially cats!)
Respected Contributor
Posts: 4,492
Registered: ‎03-28-2010

Re: When I order an item it should tell me it's sold out.

Ordered a top while it was on air.  Ordered the color that they said was in stock (700 or so).  When I clicked to check out, I was put on waitlist.