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03-18-2018 08:20 PM
I received these shirts on Friday. They are both size XS. One is nearly two inches around larger than the other. Very poor quality control. I don't even know which one to keep and which to send back.... the lilac one fits, but will it shrink? You will be getting a return, but I want to be sure that I'm not charged for shipping.
03-18-2018 08:24 PM
I have never ordered 2 of the same item and received 2 that are the same size and sometimes different fabrics.
If everybody just gets one, they would never know!
03-18-2018 08:26 PM
@ItsME wrote:
I received these shirts on Friday. They are both size XS. One is nearly two inches around larger than the other. Very poor quality control. I don't even know which one to keep and which to send back.... the lilac one fits, but will it shrink? You will be getting a return, but I want to be sure that I'm not charged for shipping.
Hi @ItsME
I am sorry that the 2 shirts appear to be different sizes. I will definitely put a note on your order so you do not need to worry about having to pay return shipping charges since the incorrect sizing is our error.
Barb
Customer Care
03-18-2018 09:20 PM
Thank you.
03-21-2018 02:01 AM
@ItsMEwrote:I received these shirts on Friday. They are both size XS. One is nearly two inches around larger than the other. Very poor quality control. I don't even know which one to keep and which to send back.... the lilac one fits, but will it shrink? You will be getting a return, but I want to be sure that I'm not charged for shipping.
@ItsME -- Just thought I'd mention, in case you are not aware, that QVC accepts clothing returns that have been laundered. Go ahead and wash your lilac shirt to check for shrinkage. I always try to wash and wear all my new QVC clothes within the 30-day return period just in case of shrinkage, pilling, etc.
03-24-2018 10:30 PM
03-25-2018 03:58 PM
@DeniseColo Sorry for the delay in getting back to you. I've been out of town. Just sat down at the computer for the first time in days. And, yes, I did what you suggested.... the shirt came out of the laundry just before I checked in here. I haven't even tried it on again, yet. The results will determine if I return one or two shirts.
03-25-2018 03:59 PM
@Dcole3 LOL. That will happen to the NEXT buyer if it shrank in my wash! (It shouldn't... I wash everything in cold water.)
03-25-2018 04:08 PM
That happened to me with two denim & co denim shirts with stars on them. I bought a denim blue and a red one. One fit great and the other had about two inches to go before I could button it! Supposedly the same size. I called, explained it had to be defective and I sent it back and QVC did not charge me for shipping..... this was quite a long time ago.
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