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Regular Contributor
Posts: 171
Registered: ‎11-07-2010

What's going on with reviews?

Positive reviews and free shipping are two things I like to see when I decide to purchase an item from QVC. But lately, I've noticed there are issues with the reviews for MANY products. One example is the Cuddle Barn Row, Row, Row Your Boat Animated Plush - on the Countdown to Christmas window it has 1 5-star review, but when I select it, in order to see if it has free shipping or not, it shows an average of 2.3-stars with 3 reviews. This isn't the only time this has occurred for me and seems to be more of the norm! What's up with this?

Esteemed Contributor
Posts: 5,343
Registered: ‎01-27-2014

Re: What's going on with reviews?

@tlund from what you described, it's not clear to me what the problem is that you've noticed.....

Honored Contributor
Posts: 45,158
Registered: ‎03-10-2010

Re: What's going on with reviews?

I can't  fathom what you're talking about.  I've never seen such a thing

 

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 4,892
Registered: ‎03-29-2019

Re: What's going on with reviews?

Here's what she's talking about.

 

 

When you put Cuddle Barn Row, Row, Row Your Boat Animated Plush in to the search bar at the top of the QVC page, it'll bring up the item.

 

Cuddle Plush.jpg

 

 

 

 

In the title of the item, below the price it shows ***** (1)

 

 

But when you click on the item to read the description, and you scroll dow to read the five star review, you discover that there are actually three reviews for the item.

 

 

Two reviews are 1 star, and then you have the origional 5 star review, for a total of three reviews for the item.

 

 

 

The Sky looks different when you have someone you love up there.
Esteemed Contributor
Posts: 7,122
Registered: ‎05-15-2016

Re: What's going on with reviews?

That has happened to me to and I know exactly what you’re talking about. 

QVC likes to play facts and loose with what reviews they’ll let you see. 

Respected Contributor
Posts: 4,643
Registered: ‎05-22-2014

Re: What's going on with reviews?

@Anonymous032819, That certainly doesn’t give one confidence in a product.