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06-11-2018 11:46 AM
@April14 -
There is another thread about the shipping delay of the Vionic Tide TSV. Apparently they will be 3-5 days delayed past the EDD. If you are waiting on the TSV (A306186), you should have received an email regarding the delay. Someone posted a copy in the following thread.
https://community.qvc.com/t5/Customer-Care/Shipping-for-Vionic-TSV/m-p/4703739#M25137
06-11-2018 03:46 PM
Well, it’s June and shipping is still a problem! Ugh!! Within the past month, I’ve had FOUR different orders that were stuck in the IN PROCESS mode and moved to shipped after the EDD date! Now another order for a Wen product seems to have the same issue. So far, my problems have been for Philosophy, Josie Maran (2 orders), Wen order & now another Wen order! Customer Service told me this is a production problem that is handled by Corporate & CS is not able to help!! This is ridiculous! WHAT IS GOING ON WITH THE Q?
06-11-2018 07:22 PM
@DeniseColo wrote:@April14 -
There is another thread about the shipping delay of the Vionic Tide TSV. Apparently they will be 3-5 days delayed past the EDD. If you are waiting on the TSV (A306186), you should have received an email regarding the delay. Someone posted a copy in the following thread.
https://community.qvc.com/t5/Customer-Care/Shipping-for-Vionic-TSV/m-p/4703739#M25137
i ordered two of the TSV and one other vionic. they are ALL still saying "in process." i did not even receive an email regarding delayed shipment. i have no link to click on for shipment status. i wonder why the vionics are taking this long? this is probably the longest i have ever had to wait.
12-03-2018 12:44 PM
I ordered from a company that used Smart Post, it was less than 30 miles from my house, it took 6 days to get to me! the updates always read "in process"! who came up with this method of delivery and how could that be a cheaper way to ship. I guess you get what you pay for!
12-03-2018 12:48 PM
I orderd from a company that used the same shipping method, they were less than 30 miles from my house, it took 6 days to get to me, I think they just drove around LA with my package in the trunk of their car, "in process" was all it stated for 6 days, no one new where in the hell my package was! I had even offered to come pick it up but they said they were not able to do that, mad does not even begin to describe how I felt!
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