Customer Care

[grandma petes]

When I click on Items Recently On Air, all that happens is the blue bar at the top keeps loading and the Q logo in search bar keeps flashing. I’m not able to view items I may want to order from other shows today. Am I the only one that is having this problem?

[catchersmom]

@grandma petes Sorry to hear you are having troubles, I just checked and mine is working ok

[grandma petes]

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@catchersmom wrote:

@grandma petes Sorry to hear you are having troubles, I just checked and mine is working ok

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Thanks @catchersmom. I tied it on both my iPad and the laptop and it’s happening on both. Everything else works fine except clicking on Items Recently on Air. Kind of frustrating. 

[software]

The bar gives you a choice to see what's live on each channel from that same screen

I don't know how to tell you to fix it.

[KingstonsMom]

It's working fine for me too on my laptop, using IE as my browser.

[SunnysMom]

I have had the same issue..iPad..  if you stop it by clicking the X the loading stops and I am ok..seems to be a loop in the program at least for Safari

[Lila4Now]

I had issues on both my computer, and my tablet.  QVC's website was AGAIN unable to handle traffic.  This has to be the WORST web site to navigate when things start to get busy!  QVC should have improved their web site, got an IT staffed with competent people, before they started adding channels.  They had problems with this site before they added channels, now it's even worse.  How the people in their IT department keep their jobs is beyond my comprehension!  QVC's web site is a textbook example of how to anger and drive your customers away!  QVC needs to hang their heads is shame over their pitiful web site!

[sunmar]

I'm having the same issue - it's been happening for a few days now.....