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03-30-2020 06:06 PM
I ordered a gift for my daughter for her birthday which is tomorrow ,I cannot get out as I have kidney disease and was told don't go out .. I just got it today .. I thought okay $63.00 plus for a little top ( Peace Love World) I go and check it today and its now$37.00..So I figured I would tell my daughter if she didn't care for it she could send it back..and now embarrassed that it was reduced..I will talk her into sending it back and I will give her money for what I paid .. I have noticed this before I guess I am just upset I couldn't get her anything nice for her birthday ..but there are plenty left so I would not think it would be reduced that soon..oh well ..be safe everyone
03-30-2020 06:10 PM
If you bought it within 30 days, call CS for a price adjustment. They'll refund the difference. Do it all the time.
03-30-2020 06:11 PM
call or email customer service to get the price difference credited back to your method of payment.
if she likes it she can keep it and then you can tell her she has more to spend (or order her a gift card) since it got marked down several days after you purchased it.
if she doesnt like it, ask her to send it back and then mail her a check or a gift card for the amount you wanted to spend.
not quite sure why you are embarrassed though?
03-30-2020 06:27 PM
I am sorry this happened but all is not lost! I have refunded you the difference. Hope your daughter likes her birthday present!
Beth QVC
03-30-2020 07:06 PM
I've purchased several items over the last 10 days and the price has dropped on most of the items. I called CS 3 times got a busy signal twice and a dial tone when the call transferred.
03-30-2020 07:11 PM
@RU4 real wrote:I've purchased several items over the last 10 days and the price has dropped on most of the items. I called CS 3 times got a busy signal twice and a dial tone when the call transferred.
email qvcsocialteam@qvc.com with order numbers, date, and item numbers. i also included my pricing and the new pricing. they were very prompt in giving me credits back to my account.
03-30-2020 08:00 PM
@sunshine45 - Yep, me too! Despite all the craziness out in the world and around these forums from time to time, the social team continues to be lightning-fast in its response and ultra-helpful in its actions. A big thanks to all of them!
03-30-2020 08:29 PM
@RU4 real wrote:I've purchased several items over the last 10 days and the price has dropped on most of the items. I called CS 3 times got a busy signal twice and a dial tone when the call transferred.
@RU4 real There's a form under CS online you can fill out to request a price adjustment. All you need is your order number. They respond very fast.
03-31-2020 09:19 AM
Thank you Beth so much..I have been shopping for over 22 yrs and I never knew about this
03-31-2020 10:11 AM
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