Customer Care

[QVCaddict101]

I can't find the recently on air tab on QVC home page anymore, what happened, I use that to view shows that I'm not home to watch, & now I can't! If I type in recently on air it brings up hundreds of items, but not the shows.

[meallen616]

On Chrome, it's upper right corner, under watch and shop, I just checked!

[geezerette]

It always helps when asking these types of questions to include what device and browser you're using since they all can show something different.

For me, on iPad/Safari, I can go through Watch or Watch Live tabs.  Or Menu>Watch and Shop>Recently on Air.

[Skyegirl21]

I liked that button at the top bar too, and I miss it!  Dumb to remove it! 

[Carolina925]

I always scroll down on their home page to find it. Sometimes, it's there straight away, other times I have to refresh the page a couple times. I am on a Dell laptop using Microsoft Edge.

[Desertdi]

It's on my computer under the "watch & shop" heading...

[JoyFilled Warrior]

HI  @QVCaddict101  

QVC "top notch" Mgt, &  IT Dept, sure do keep us on our toes, eh? 

When the Q IT Dept make changes to their website, oftentimes, they dont test for compatibility on *all* Browsers, (until eventually, hopefully).  Posting as you did, might serve to urge them to test on *all* Browsers. 

I'm using FireFox & at 7:30am est, I can see Recently on Air  View  that you're looking for.  Hope you're able to see it soon.

Hope u have a great day, @QVCaddict101! 

[geezerette]

I'd like to know what happened to the shipping charges on most of the product pages.  I'm not seeing them anymore unless I add the item to my cart.  

The free shipping for the TSV is visible, but just checking random products, no shipping charges show up.  People aren't going to be happy if this is happening to others too.

[millieshops]

@geezerette   I swear it's the new normal for companies to tell us what we will save if we purchase a product instead of what we have to spend.  I'm not saving 2 cents if what is being offered is something I can easily live without.

I cope with buying a bit at QVC by not speed buying.  Besides the product details, I want to know the estimated date of deliver (has always worked correctly for me) and the total cost.  If I don't like both, I just don't complete the purchase.

Costco is just as guilty - in their monthly sale book of products only what I'd save is there, with no idea of the cost until I'm online or in the store. Just another ploy that lets me actually save by buying only actual needs instead of falling for  those good buys.  Only their gasoline price makes paying for a membership worthwhile for me. 

[depglass]

It seems like QVC is trying to nickle and dime themselves to death.  People like me with very limited local shopping will continue to buy and wait for delayed shipping, poor screen features, etc., but those with other options will use those options, including other online retailers.