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Esteemed Contributor
Kitty Galore
Posts: 7,672
Registered: ‎03-16-2010

What does this mean when editing your order ?????

‎10-18-2022 07:42 PM

I went to edit my order because even though my order WAS processing it turned to Backorder !! So I went in to edit and change the color in order to get the item as color didn't make a difference to me fir a toothbrush. Up came order modifications might impact promotional offers to your order. What does that even mean 🤔 I'm thinking it may end up being a different amount or a different EP from when I placed my order ., but I don't really know . Anyone have that pop up ? I hope CS can explain .
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QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 729
Registered: ‎06-14-2015

Re: What does this mean when editing your order ?????

‎10-18-2022 08:26 PM

@Kitty Galore  You did not use any promotions on your oder, therefore, you may modify the order to a color that's available when you decide. 

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Frequent Contributor
JK7
Posts: 105
Registered: ‎03-10-2010

Re: What does this mean when editing your order ?????

‎10-18-2022 09:07 PM

If you change the color or size it will also change the price, shipping and easy pay to whatever it is now.  You need to call CS and tell them to make the changes.  That way you will keep your original price.

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