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Honored Contributor
Posts: 8,638
Registered: ‎12-12-2010

Aloha Customer Care!  I recently ordered an item that changed from "In Process" to "Backorder".  I've never seen "Backorder' status before.  What does it mean & how does it differ from "Waitlist"?  Please advise.

Time is just a drop in the bucket compared to eternity. It isn’t how long you live that matters; it is how well you are prepared to die. ~~Colonel Robert B. Thieme, Jr.
QVC Customer Care
Posts: 1,677
Registered: ‎06-14-2015

Re: What does Backorder mean?


@SurferWife wrote:

Aloha Customer Care!  I recently ordered an item that changed from "In Process" to "Backorder".  I've never seen "Backorder' status before.  What does it mean & how does it differ from "Waitlist"?  Please advise.


@SurferWife  Backorder typically means that we do not currently have inventory but are actively working to restock. Your fragrance is backordered, however we have stock in others if your interested. 

 

My apologies for the backorder,

Susan Q-Social