Customer Care

[cotto22]

The Home Page says that all electronics ship free. When I investigated this, it appears as if this includes televisions, computers, Bose and things like this. It does not include toaster ovens, blenders, coffee makers, or any kitchen electronics. 

  Why not? These are all things that run on electricity, and are technicallhy electronics, and some weigh a lot less than televisions!

  I would have bought a Ninja item today right away if there had been free shipping!

  Can someone explain the distinction?

[Sooner]

@cotto22 The distinction is that they are in different sections in the big box stores, so that makes it official.  

And no, I don't consider a toaster electronics. . . 

[World Traveler]

I have never known the word Electronics to mean everything that uses electricity. In all the years I have been going to the Electronics section of a store or on QVC, it has meant TVs, radios, DVD players, computers, etc.

If you go by your definition of anything that uses electricity, then that could include lamps, shaver, Christmas lights, vehicles, etc. 

[Sooner]

One caveat:  IF the toaster sends you messages that the toast is done, or calls to ask how dark you want the toast, then it would be problematic.  .  . 

[World Traveler]

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@Sooner wrote:

One caveat:  IF the toaster sends you messages that the toast is done, or calls to ask how dark you want the toast, then it would be problematic.  .  . 

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@SoonerIf that happened with my toaster, then I would definitely consider it to be an electronic!

[KingstonsMom]

Kitchen 'appliances' are different than 'electronics', go in to any store or on any website, to the electronics dept. and you'll see TVs, computers, phones, tablets, etc.

Go to the 'Appliances' dept. and you see all of the kitchen items you mentioned.

Just because the appliances may have an electronic component to them doesn't make them classified as 'Electronics'.

[maximillian]

@KingstonsMom 

Along the same lines, fashion shows frequently pitch skin care, make up , hair care.  Really, there are plenty of segments of beauty products.  I wish they would not feature them on fashion hours.

[Kachina624]

Spoiler

Kitchen appliances are "electrics", not electronic.  They are not controlled by a microchip, just by electrical current.

[rms1954]

If you scroll down it will show you all the items that qualify.

[SilleeMee]

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@Kachina624 wrote:

Spoiler

Kitchen appliances are "electrics", not electronic.  They are not controlled by a microchip, just by electrical current.

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Sometimes appliances are controlled by chips and some are called 'smart'. So it begs the question:  Where do you draw the line between electronic and smart?  hmmm. If something contains a circuit board then it would be considered a piece of electronics and should be treated as e-waste. That makes sense to me but obviously not to everyone else, for instance Qvc.