Customer Care

[Kachina624]

I hope it's not just me, but I've not been able to sign in or use the boards all afternoon until a few minutes ago.  I've cleared cookies and trash and tried 3 browsers all with the same result.  Also could not shop or place orders.  I surely was disgusted.

[mac116]

I have had the same issue using my tablet for a few days.  My regular computer seems to work, but I like to use my tablet rather than having to be in the home office.  VERY FRUSTRATING to keep getting the error message.

[Kachina624]

@mac116.  Yes, I am also using a Samsung Tablet.

[nomar]

I am ready to pull my hair out with the website. I have been fighting getting my user name back on reviews. Numerous emails, talks on the Live Chat and even speaking with a superivisor has not helped. Been going on for weeks and I still cannot look up my old reviews. They are someone else's. I hope your problem gets straighened out better than mine.

[GCR18]

I'm on a kindle, no issues.

[sunshine45]

no issues for me.

i am on a laptop using firefox as my browser.

[GAQShopr53]

Except for the Internet outage during the storm...I have been able to sign in all day...hope you figure out what's going on?

[Montana]

Glitches and issues are seldom global. So some have a problem while others do not.  It is an ongoing pattern.

Until proven otherwise, I assume the fault is with QVC and that is usually the case.

ETA 9/4/18: Still getting the “too large” message at sign in. I am signed in but have to re-enter the Community again to continue. 

ETA2 9/5/18: No sign in problem this morning. Normal.

[SharkE]

Sure is hard to shop. They need whole new computer media stuff must be using outdated equipment.

I find something I want click on the color, nothing, the color choices won't change, the video just keeps blowing.

Measurements nobody can understand you just have to assume the size equals a 'L'. I've griped about that for a yr and sent emails to Gary Goben, Linea man,   etc. They just blame somebody else. I'm surprised QVC sells

anything.

Very unreliable . 'In process', is 3-5 days my worst gripe. I've cut way down

on shopping

[Jannyg]

I just came here to post and see whether anyone else was having this problem.  I had to hit "sign in" 5 times because I kept getting the "too large request" message.  This happened yesterday too.