Reply
Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Web Page Error - please fix

[ Edited ]

Please check the Options displays on the new web pages. You can start with item number A258166, Josie Maran 19-oz Whipped Body Butter When I hover over each choice, a thumbnail pops up and covers up the scent name. You have to try and look real fast before the image appears or you have no idea what you're ordering. This needs to be fixed ASAP and you should check to see where else it happens. Can you make the image appear below the icon instead of over it? It happens with some if the icons, but not the three onn the far right. This screen shot is from the Chrome browser. 

JMError.png

Valued Contributor
Posts: 810
Registered: ‎03-09-2010

Re: Web Page Error - please fix

I noticed that too. Thanks for reporting it.

“We should be too big to take offense and too noble to give it.” Abraham Lincoln
Highlighted
Honored Contributor
Posts: 18,187
Registered: ‎07-26-2014

Re: Web Page Error - please fix

These screenshots are from Firefox browser on a Mac...

 

Screen Shot 2016-06-01 at Wed, Jun 1, 2016-7.42.33 PM.png

Screen Shot 2016-06-01 at Wed, Jun 1, 2016-7.45.45 PM.png

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Occasional Contributor
Posts: 14
Registered: ‎03-25-2015

Re: Web Page Error - please fix

It happened to me, too.

Honored Contributor
Posts: 9,185
Registered: ‎04-29-2015

Re: Web Page Error - please fix

@ChynnaBlue Thanks for reporting this. Same thing on Safari on Mac.

Honored Contributor
Posts: 43,246
Registered: ‎01-08-2011

Re: Web Page Error - please fix

[ Edited ]

@ChynnaBlue@Serendipity@bordercollielover@Mz iMac@azgalI just "played" with choices, and when the first item came up over the color, I clicked at that one to look at it.  Wnen I dropped back down to the next color, I could then see everything as we used to.  You just need to click that first one away.

 

Added-I'm on a desk top.

Trusted Contributor
Posts: 1,952
Registered: ‎03-26-2010

Re: Web Page Error - please fix

That happens to me all the time too. I find it quite annoying. FYI, I use Google Chrome. 

Honored Contributor
Posts: 9,185
Registered: ‎04-29-2015

Re: Web Page Error - please fix

[ Edited ]

It happens for waitlist items and sold out too -- and you can't click those away (not that one should have to for the others either) -- so you can't see the names of the corresponding items. A bit frustrating.

Contributor
Posts: 29
Registered: ‎03-12-2010

Re: Web Page Error - please fix

I have noticed that it does it with colors of clothing also.

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Web Page Error - please fix

Thank you so much @ChynnaBlue. I have sent this to our IT Department for research.