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Regular Contributor
Posts: 204
Registered: ‎03-14-2010

WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

WHAT is going on with your orders????  I recently received four identical pair of shoes...I ordered ONE... so now I have to return them...  

 

This also happened with an order I placed for Quacker Factory crop pants....I ordered FOUR pairs (different colors) and I received EIGHT pairs...  So I am returning them, and reordering at a higher price the correct size (we won't go into what in heck is going on with QF sizing)  and colors...because I don't want to exchange EIGHT pairs.  so...it will cost me.  IF this continues, I am finished with QVC...  

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Respected Contributor
Posts: 3,371
Registered: ‎06-19-2010

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

That is pretty bad, I really hope CS will help you out. Crazy.

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Esteemed Contributor
Posts: 6,710
Registered: ‎03-11-2010

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

I do not think whom ever does the sending,etc. pays ANY attention to what is going on,nor do they care!

Mazels
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QVC Customer Care
Posts: 2,753
Registered: ‎06-14-2015

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

@Roni

I am sorry for any inconvenience with these duplicate orders. Please send me an email to QVCSocialTeam@qvc.com so I can assist you to return these duplicates at no cost to you and place the correct orders at the original pricing.

Beth QVC

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Regular Contributor
Posts: 204
Registered: ‎03-14-2010

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

Thank you Beth....I have sent you an e-mail regarding the two orders that were apparently doubled incorrectly

 

 

Sharon Nawalanic

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Occasional Contributor
Posts: 6
Registered: ‎10-01-2010

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

A few months back I ordered a lantern space heater and received three. Called customer service and was told they would pick up the extra 2. Of course I needed to open the boxes and fill out the paper work first. When I asked CS how did QVC"s problem become mine  I was told to just throw the extra 2 away! What a waste! Unbelievable!

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Trusted Contributor
Posts: 1,147
Registered: ‎07-10-2011

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

Very strange. Are you charged for the extra items? I know some websites would tell you not to click on the back icon while the sale is being processed.

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Respected Contributor
Posts: 4,757
Registered: ‎03-09-2010

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)


@Roni wrote:

WHAT is going on with your orders????  I recently received four identical pair of shoes...I ordered ONE... so now I have to return them...  

 

This also happened with an order I placed for Quacker Factory crop pants....I ordered FOUR pairs (different colors) and I received EIGHT pairs...  So I am returning them, and reordering at a higher price the correct size (we won't go into what in heck is going on with QF sizing)  and colors...because I don't want to exchange EIGHT pairs.  so...it will cost me.  IF this continues, I am finished with QVC...  


 

 

 

 

 

 

 

 

 

@Roni

Yrs ago I ordered shoes during the annual "Shoes on sale"  and I was sent 200,yes 200  moccasins...........lol

 

  My UPS guy was in total laughing mode. Needless to say,I was NOT!!!  But I must say QVC,fixed the problem immediately and i was not charged for them........

 

Needless to say,I never order during the Shoes on Sale ,period anymore!!!!

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Regular Contributor
Posts: 204
Registered: ‎03-14-2010

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

I guess I should be happy that I only received four pairs....and was charged for four pairs...

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Occasional Contributor
Posts: 17
Registered: ‎07-26-2016

Re: WHY WOULD I ORDER 4 IDENTICAL PAIR OF SHOES??? (I DID NOT)

[ Edited ]

@MalteseMomma wrote

 

@Roni

Yrs ago I ordered shoes during the annual "Shoes on sale"  and I was sent 200,yes 200  moccasins...........lol

 

  My UPS guy was in total laughing mode. Needless to say,I was NOT!!!  But I must say QVC,fixed the problem immediately and i was not charged for them........

 

Needless to say,I never order during the Shoes on Sale ,period anymore!!!!



OMG!!!  That must have been horrifying to have stacks and stacks of boxes you did not want!!  Yikes!