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06-22-2018 11:09 PM
EVERY MONTH I need to CHANGE MY PASSWORD for this Q CARD!!!
It so FRUSTRATING...and of course, I HAVE THE RIGHT PASSWORD AND USER ID yet SYNCHRONY BANK keeps telling me its WRONG...THEN LOCKS ME OUT!!!
The worse part is I have to go through my Q sign in to GET TO the QCARD. PLEASE Q IT DEPARTMENT .... FIX THIS!!! OR GO WITH A COMPANY THAT DOESN'T HAVE THIS PROBLEM.
(I have other cards through Synchrony bank and NEVER have this problem!!!)
I have tried from my IPAD and even my DESKTOP...today, I tried so many times its LOCKED ME OUT!!! MY GOD ... FIX IT!!!!
06-22-2018 11:20 PM
@homedecor1 OMG. Thought it was only me! No other sign in gives me such grief
I even had to do it again today just to check if a credit was issued, after over 2 weeks received at QVC (no, not yet!). I needed yet ANOTHER new password, and you can't repeat previous ones. Come on!
06-22-2018 11:37 PM
never had a sign in problem in 15 plus years.
06-22-2018 11:43 PM
I sign in every few days, no problem, so far. Had my card since the beginning, but like everyone else I got a new card & number not long ago. The only place on QVC web site I've had trouble with was the forum sign in. It was showing my password everytime I signed in. I would click on hide and it would only last for that sign in. The next time it would do it all over again. They seem to have gotten that fixed now. I don't need my password shown to me all the time.
06-22-2018 11:51 PM
i dont have a problem.......email address and password.
you dont necessarily have to go through the qvc website either.
here is the direct link for synchrony bank qvc accounts.
https://www.synchronycredit.com/eSecurity/Login/login.action?clientId=qvc&accountType=plcc&langId=en
06-22-2018 11:52 PM
Well wish I was as LUCKY as you!!!
I never had any problems until the past 3 months!!! Ugh!!!
According to the "wonderful" (sarcastic) CS at Synchrony I cant use same user ID / password for cards issued by them....so stupid!!! 😤😤😤😤
I have no problems with other issues cards with them using the same ...
06-22-2018 11:53 PM
thank you!
06-23-2018 12:07 AM
So it's their policy you don't like? You can sign in?
06-23-2018 12:11 AM
No not at all! It really doesn't matter their policies...it's just my Q card the problem is with.
NO I still cannot sign in!
I will i'll try again tomorrow....time to forget about it ...
06-23-2018 09:42 AM
I stopped using my Q card because of this annoying problem. Month after month of changing my password...forget it!
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