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Contributor
Posts: 68
Registered: ‎07-04-2014

WHAT IS GOING ON WITH "QVC"?

I have been a shopper at the "Q' for many years and the last two years have been a nightmare!  I have been told that return labels I am using have been used before and they can't take the package.  What is that all about?.....They are all new labels!!!!  Also, I ordered a "bra" and I am being sent a larger size which I didn't order and that has happened to me several times already!....The show host had to remind the staff that they needed to put up the sizes for the bras on the screen and during the whole presentation they didn't have the sizing up!.....It's not even on the website!..........So now they are sending me a size that I didn't order which is too large!!...PLEASE TELL ME WHY THERE ARE SO MANY PROBLEMS WITH "QVC"???

Valued Contributor
Posts: 825
Registered: ‎02-16-2019

Re: WHAT IS GOING ON WITH "QVC"?

Global pandemic????

Super Contributor
Posts: 351
Registered: ‎09-07-2010

Re: WHAT IS GOING ON WITH "QVC"?

Please e-mail the QVC social team. They have always been helpful to me, and I've seen testimonials that they are very helpful to other people. It's social.team@qvc.com

 

Honored Contributor
Posts: 61,493
Registered: ‎03-10-2010

Re: WHAT IS GOING ON WITH "QVC"?

I don't think I ever used a size chart to order a bra.  After wearing one for more than a few years, I know what size I wear.  How would a chart help?

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 11,808
Registered: ‎11-24-2013

Re: WHAT IS GOING ON WITH "QVC"?

@reviewer from sc @SweetSpice  The correct email, which the social team has posted, is:

 

QVCSocialTeam@qvc.com

Honored Contributor
Posts: 15,293
Registered: ‎03-11-2010

Re: WHAT IS GOING ON WITH "QVC"?

I know that tracking numbers can be reused, that might be what is happening here

Contributor
Posts: 62
Registered: ‎03-20-2010

Re: WHAT IS GOING ON WITH "QVC"?

I think your labels don't work because of the fire at one of their warehouses that deals with returns. I've seen some ads on Q that indicate you need to go to their website and process your returns and print a new label that will send it to another location. 

Honored Contributor
Posts: 61,493
Registered: ‎03-10-2010

Re: WHAT IS GOING ON WITH "QVC"?

 


@jackthebear wrote:

I know that tracking numbers can be reused, that might be what is happening here


@jackthebear    It has been years since I've heard those complaints.  Sounds like she got a postal clerk who didn't know what he/she was doing.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 15,293
Registered: ‎03-11-2010

Re: WHAT IS GOING ON WITH "QVC"?


@Kachina624 wrote:

 


@jackthebear wrote:

I know that tracking numbers can be reused, that might be what is happening here


@jackthebear    It has been years since I've heard those complaints.  Sounds like she got a postal clerk who didn't know what he/she was doing.


that could certainly be it.