Customer Care

[Scorpio1971]

Please note:  I believe the above item needs immediate correction.  I received this item yesterday and there is a big discrepancy between the temperature description indicated on the item page and the leaflet that is included with the item.

Specifically the description on the item page indicates:

"Dishwasher-, microwave-, refrigerator-, and freezer-safe; oven-safe to 450F".

However the leaflet included with this item specifically indicates, in 2 locations on the leaflet, that this item is:

"Oven Safe up to 350F".

Additionally, the video with the show host and brand representative also states 450F which is misleading, so the description on the item page should specify that the video is incorrect for the temperature specified.

[Kim-QVC]

Hi @Scorpio1971 thank you for letting us know. I have forwarded this to our Product Information team to have the description updated. We appreciate you. Kim

[Scorpio1971]

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@Kim-QVC wrote:

Hi @Scorpio1971 thank you for letting us know. I have forwarded this to our Product Information team to have the description updated. We appreciate you. Kim

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Hi Kim!

Thank you for checking & replying so quickly!  I appreciate it & I'm sure other QVC'ers will too!  Stay safe & hope everyone else at the Q does also!