Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
08-06-2020 12:36 PM
i ASKED THE CARPET CLENER TO WEAR A MASK WHILE IN MY HOME. i ASKED HIM 4 TIMES TO PUT ON A MASK BUT HE SAID HE FORGOT. I REPORTED HIM TO THE AREA MANAGER AND SHE SAID SHE SPOKE TO HIM AND HE TOLD HER HE FORGOT. I TOLD HER I ASKED HIM 4 TIMES. HER RESPONSE WAS PATHETIC AS THE SERVICE PROVIDER. THE SDERVICE PROVIDER WAS UNPROFESSIONAL AND THE WORK PERFORMED WAS SUBSTANDARD. PLEASE PLEASE DO NOT WASTE YOUR MONEY LIKE I DID.
08-06-2020 12:42 PM
@SunShining2 See that you are new to the forum. Welcome The Customer Care forum is for subjects that relate to QVC, not outside companies.
Your post is enlightening and probably should be posted in Community Chat.
08-06-2020 12:51 PM - edited 08-06-2020 12:51 PM
I would not let him in my house without a mask. If he was already inside & would not put on mask when I asked I would throw him out with no payment.
I would not want someone like that in my home during a Pandemic.
If I had carpets that needed to be cleaned I think I would have bought a machine & did it myself.
08-06-2020 01:11 PM - edited 08-06-2020 02:25 PM
I am sorry that this happened to you but as the home owner you have to own some responsibility. I have had several things done to my home since this pandemic began, and everyone has worn a mask. As recently as this week I had some work performed on my AC unit. The service persons rings the doorbell, they have their mask on and you let them in. I would not have allowed anyone into my home without a mask.
08-06-2020 01:14 PM
I had a problem with them about 10 years ago. They wanted to charge me for a hallway when it was from my bed room to my attached bedroom. It was about 3 ft by 5 ft. He called his manager and said the manager said that was a hallway. I said goodby!
08-06-2020 01:14 PM
@SunShining2 I would have immediately called and said I did not want the service since worker was not wearing a mask and either he would have been told to wear one or could have had the service rescheduled with a worker wearing a mask.
08-06-2020 01:21 PM
@SunShining2 I don't think you can condemn an entire company due to 1 employee failing to wear a mask. I would have asked him to leave.
08-06-2020 01:22 PM
and this is a reason to not use Stanley Steamer? Pathetic.
08-06-2020 01:41 PM
So ummm, why did you let this person inside your home????
P.S. Typing in all CAPS is considered shouting & hard to read. We can all hear ya!
"Never argue with a fool. Onlookers may not be able to tell the difference."
08-06-2020 02:03 PM
If I really wanted the work done, I would have given him a mask from my stash. But I would also have called his office to express my displeasure.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788