Customer Care

[04112016]

Hello!

When verifying an order for QVC do they normally ask for Social Security? Why would they need a social if they do not do a credit check for easy pay? Thye also asked for information regarding my mother and other questions that would make it seem like they are going to run a credit check. is this normal?

Thanks!

[2blonde]

@04112016  No!  that is not normal.  Don't give out that info.  I don't know who is asking you, but QVC only needs your name, address, and CC info.

[MillieMilan · Accepted solution]

Based on your other post....If you ordered a computer and this was also a new QVC account there is a fraud check.

[04112016]

Thank you! Called to double check and they said this was the reason. 

[Krimpette]

Were you trying to open a QVC credit card?

[04112016]

No I was not, we purchased a Macbook Pro on 6 easy pays