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Occasional Visitor
Posts: 1
Registered: ‎05-28-2020

Hi Everyone,

 

I am not sure if anyone has had the same issue lately, but I unknown QVC charges on a CC I have on file but have enver used on QVC before. When I log into my account it shows I have not placed an order since 5/13/20, but my CC was charged on 5/26/20. I triple checked my bank and QVC account and found no order and my easy pay chrages were still being charged on my designated CC.

QVC Customer Care
Posts: 1,681
Registered: ‎06-14-2015

@Jessiandthestars wrote:

Hi Everyone,

 

I am not sure if anyone has had the same issue lately, but I unknown QVC charges on a CC I have on file but have enver used on QVC before. When I log into my account it shows I have not placed an order since 5/13/20, but my CC was charged on 5/26/20. I triple checked my bank and QVC account and found no order and my easy pay chrages were still being charged on my designated CC.


@Jessiandthestars    Good Morning, 

I took a quick look at the account and you have an advance sale Josie Maran order that just authorized.  Advanced sale orders do not authorize the card initially but do authorized when they are ready ship. 

Hope that clears up the mystery, 

Susan