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New Contributor
Posts: 3
Registered: ‎12-10-2015

Unable to track 0rders

I am unable to track my order. I ordered an item on Aug 9 amnd anticipated delivery date is Aug 14.There is no option to track order.All I can ascertain is that the item is en route.I find this unacceptable. Please assist in explaining this matter

 

 

QVC Customer Care
Posts: 106
Registered: ‎07-21-2018

Re: Unable to track 0rders

Hi @winniemucca I'm sorry for any inconvenience. For assistance, please email us at QVCSocialTeam@qvc.com or if you prefer, you can call us at 888.345.5788. (7am - 1am ET, 7 days a week) 

Honored Contributor
Posts: 36,100
Registered: ‎03-10-2010

Re: Unable to track 0rders

@winniemucca.  Your order, like one of mine, has probably fallen off of the face of the earth.  It was transferred from the warehouse to the shipper and that's where it disappeared.  Never got a tracking number,  not another entry.  Then, suddenly two weeks later, it was delivered, still with no tracking or delivery Info.  I'd alteady ordered a duplicate.

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