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05-18-2017 11:02 AM
This just started today. Using Google Chrome Version 58.0.3029.110 (64-bit) on a Mac. When I try to sign in I get an error message.
05-18-2017 11:09 AM - edited 05-18-2017 11:18 AM
@Icegoddess, The "entity" is the data stream sent to the Q site by your browser. It's not a website issue. The problem is one or more corrupted cookies on your device.
The fix is to delete all Chrome browser cookies/cache, quit the browser and then relaunch it. If that doesn't work you might need to delete Flash cookies (LSOs), associated with Adobe Flash, from your device.
(I'm on a Mac right now, by the way, macOS Sierra v. 10.12.5, Firefox 53.0.2, Chrome 58.0.3029.110.)
05-18-2017 11:15 AM
This happens to me repeatedly. I just use another browser.
05-18-2017 11:17 AM
@Icegoddess & @dooBdoo Thanks so much for assisting Icegoodess dooBdoo, that is exactley what we would have suggested.
Please let us know if the problem continues, we will report it to IT.
Have a great day!!
Susan Q-Social
05-18-2017 11:17 AM
spent2much wrote:This happens to me repeatedly. I just use another browser.
@spent2much, If you'll clear the browser cookies and then relaunch it, the error will be resolved.
05-18-2017 01:23 PM
Thanks. I just ran CCleaner (which pretty much does what was suggested) and the problem has gone away.
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