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Respected Contributor
Posts: 3,974
Registered: ‎03-19-2010

This just started today.  Using Google Chrome Version 58.0.3029.110 (64-bit) on a Mac.  When I try to sign in I get an error message.screenshot_234.jpg

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Honored Contributor
Posts: 15,290
Registered: ‎06-27-2010

Re: Unable to sign in on Chrome

[ Edited ]

 

 

 

          @Icegoddess,  The "entity" is the data stream sent to the Q site by your browser.   It's not a website issue.   The problem is one or more corrupted cookies on your device.

            The fix is to delete all Chrome browser cookies/cache, quit the browser and then relaunch it.   If that doesn't work you might need to delete Flash cookies (LSOs), associated with Adobe Flash, from your device.  

            (I'm on a Mac right now, by the way, macOS Sierra v. 10.12.5, Firefox 53.0.2, Chrome  58.0.3029.110.)

 

 

 

 

⭐️“When all of this is over, one thing that will really matter is how well we treated each other.” (source undetermined)⭐️
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Trusted Contributor
Posts: 1,073
Registered: ‎03-10-2010

Re: Unable to sign in on Chrome

This happens to me repeatedly.  I just use another browser.

ETERNITY: your choice... smoking or non smoking!
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QVC Customer Care
Posts: 1,289
Registered: ‎06-14-2015

Re: Unable to sign in on Chrome

@Icegoddess & @dooBdoo  Thanks so much for assisting Icegoodess dooBdoo, that is exactley what we would have suggested.

 

Please let us know if the problem continues, we will report it to IT.

Have a great day!!

Susan Q-Social

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Honored Contributor
Posts: 15,290
Registered: ‎06-27-2010

Re: Unable to sign in on Chrome


spent2much wrote:

This happens to me repeatedly.  I just use another browser.


 

          @spent2much,  If you'll clear the browser cookies and then relaunch it,  the error will be resolved.

 

⭐️“When all of this is over, one thing that will really matter is how well we treated each other.” (source undetermined)⭐️
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Respected Contributor
Posts: 3,974
Registered: ‎03-19-2010

Re: Unable to sign in on Chrome

Thanks.  I just ran CCleaner (which pretty much does what was suggested) and the problem has gone away.