Customer Care

[TheMemphisVette]

thankfully the needless paper waste is being addressed.

save a tree!

[KingstonsMom]

@Georgiagrama 

Glad you emailed the Social Team and they took care of you!

Remember that email address, it's the only one you'll ever need to resolve a CS type issue.

Stress gone!

[rms1954]

I still get the prepaid labels.   I think if it ships directly from the vendor, you won't get the label.  So just call and they can send you one.  Not a big deal.

[rms1954]

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@Georgiagrama wrote:

Can someone from Customer Care please tell me why I am unable to return my recent Philosphy order of two body glazes?

I ordered the Coconut Splash set of two summer scent body glaze.  I cannot stand the synthetic, nasty scent.  Of course there is no return label enclosed with the package.

When I tried to go into my order and print a label, I received a message that I am unable to return this order.

I just received the order today so it's not past the 30 days.

Thank you.

EDITED:   i CONTACTED THE QVC SOCIAL TEAM ONLINE.  THEY IMEDIATELY HANDLED MY RETURN TO MY COMPLETE SATISFACTION. 

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See that ... easy peasy.  

[MG Chris]

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@TheMemphisVette wrote:

thankfully the needless paper waste is being addressed.

save a tree!

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I agree!

[MG Chris]

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@rms1954 wrote:

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@Georgiagrama wrote:

Can someone from Customer Care please tell me why I am unable to return my recent Philosphy order of two body glazes?

I ordered the Coconut Splash set of two summer scent body glaze.  I cannot stand the synthetic, nasty scent.  Of course there is no return label enclosed with the package.

When I tried to go into my order and print a label, I received a message that I am unable to return this order.

I just received the order today so it's not past the 30 days.

Thank you.

EDITED:   i CONTACTED THE QVC SOCIAL TEAM ONLINE.  THEY IMEDIATELY HANDLED MY RETURN TO MY COMPLETE SATISFACTION. 

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See that ... easy peasy.  

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Again, needless drama! 

[KingstonsMom]

@MG Chris 

@MG Chris 

What's your problem??

[ciao_bella]

@MG Chris 'Needless drama'???  The OP asked a legitimate question to which she got reliable answers.