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Contributor
BossieCat
Posts: 31
Registered: ‎03-11-2010

Trouble with placing order

‎03-09-2019 01:27 AM

I had trouble placing an order. Last nite using speed ordering I was kicked onto a page stating I had nothing in my cart.   I kept trying and could not place an order.  I checked later and found I had a successful order.  However, I checked my account a few minutes ago, and see that I now have 2 orders placed.  I am not allowed to cancel one of the orders.  Can you cancel one of the orders or indicate on my account so I do not have to pay return shipping.

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QVC Customer Care
QVC Customer Care
AnjalenaQVC
Posts: 173
Registered: ‎07-21-2018

Re: Trouble with placing order

‎03-09-2019 03:49 AM

Hi @BossieCat I would be happy to cancel one of the orders. Please forward your account information to QVCSocialTeam@qvc.com for further assistance. 

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BossieCat
Posts: 31
Registered: ‎03-11-2010

Re: Trouble with placing order

‎03-09-2019 09:41 AM

  • Wow, great customer service.  Issue resolved.  Thank you.
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