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01-05-2020 07:13 AM
I keep getting that qvc is not responding.....look we have to check to see what is going on with status of the payments. Please look and see what you can do to check what is going on!!!!!! asap
Solved! Go to the Best Answer.
01-05-2020 08:05 AM
@Tampa Lady First off, sorry you are having issues....can you be a little more specific as to what you are trying to view or click on and maybe I could try and help you? I am able to view my easy pays okay on my end, but like I said is there something specific you are trying to do/view?
01-05-2020 08:16 AM
I don't use easy pay. However, when QVC switched over to using easy pay as a default, a few purchases were automatically put on easy pay. I would like to review those accounts and I can no longer find them listed. How can I retrieve this information.
01-05-2020 08:27 AM
Go to 'My Account', click on 'Order Status', at the top will be different headiings such as 'Easy Pay' orders, 'Waitlist' orders, 'A/D' orders, etc.
Click on 'Easy Pay' orders and the details of any/all 'Easy Pay' orders you have comes up.
01-05-2020 08:57 AM
Yes, if the easy pays have been paid off, they don't show in your account under 'easy pays' anymore.
If you can remember what orders were on easy pay. it might show the easy pays there, I'm not sure though.
01-05-2020 09:03 AM
i have had this issue for a while and it has been frustrating.
i usually go to ORDER STATUS and then click on EASY PAY. someone suggested that i go to MY ACCOUNT instead and then click on MANAGE EASY PAYS. that gets me in and i can view all of the easy pays and do what i need to do. not sure why they cannot fix it from the order status page?
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