Customer Care

[Trinity11]

Many posters have been locked out from the forums and for days have been unable to post. 

Since many days have gone by and we have been advised that QVC is aware of the situation, when will the community be updated whether the forums are closing or what is being done to fix the problem?

Thank you. 

[KathyM23]

I wondered why there were no posts.  I thought maybe everybody went over to the new forum.  As I always say my only complaint about anything at QVC is their IT provider.  They really need to change to a more efficient and knowledgeable provider.  I supposed they have gone with the cheapest instead of the proficient.

[CalminHeart]

I doubt Q will do anything to fix forums. My guess is they won't keep forums around any longer than they have to. 

[shaggygirl]

As I said before I think since they're outright not shutting it down they are letting it die a natural death from loss of interest due to logging in problems.

I am still logged in via IE but that is not my browser of choice. I probably shouldn't have said it out loud (so to speak). Now they'll probably find a way to kill that off as well.

[luvzchiz]

This problem with the forums is most disappointing.  It has been a highlight of my day to come to read and learn from you all.  

I do hope that things will be remedied and once again be a welcomed place. 

[DREAMON]

I don't see any information on QVC acknowledging or correcting the shut out problem..which makes me think they may be shutting down.

It has been several days now.

[lovethgedress]

Are the forums up and working? No new topics sice Saturday or Friday night.

[fairydogmother]

forums appear to be frozen. My posts are still in the same order without responses. Topics haven't changed positions or gotten responses in many days. Looks to me like we are done here. I might go to the other boards if I could remember the name and how to get there 

[meallen616]

Forums are back!