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11-29-2021 03:26 PM
There is not free shipping on everything. I ordered a 2nd pair of iten number
A388254. I chatted with 2 different customer service representatives and they both tried to tell me that there isn't free shipping on everything but yet the home page says free shipping on everything. I'm totally disgusted. Its not fair that they advertise free shipping and its not.
11-29-2021 03:29 PM
email qvcsocialteam@qvc.com
they will take care of it.
11-29-2021 03:30 PM
@DbinMd2 on my home screen, I see the same message I get repeatedly from every retailer I can think of - Read the fine print.
I don't have to like that retailers do this, but it is what it is as that old saw goes.
11-29-2021 03:30 PM
I just went to look and actually there is a little * Saying that exclusions apply.
It's the same with coupons that you get from Brick and Mortar stores there is always an out on certain items. I am not sure what you are ordering but for whatever reason it's been deemed as not having free shipping.
11-29-2021 03:35 PM
I just added this item to my cart and it showed a shipping charge until I went to check out and the shipping charge was eliminated. So there is free shipping on this item
11-29-2021 03:35 PM
A pair of $43. jogger pants hardly seem like an exotic item that would be excluded. I could understand a refrigerator.
11-29-2021 03:39 PM
I just tried to order this item and once you click on checkout, the invoice then shows it with $0 shipping.
That happens a lot, customers expect to see $0 shipping on the cart page, but the discount doesn't show until you hit checkout (but before you actually order it).
11-29-2021 04:06 PM
Just FYI : I saw your post and individually checked all my orders (10 today 6 yesterday) and all had no shipping charges.
Love free shipping and would be so disappointed if a charge showed up. I’m sure they’ll make it right for you.
11-29-2021 04:42 PM
As others have noted, this item most definitely does have free shipping.
Once you begin the checkout process it will show 0 shipping charges.
You jumped the gun in your criticism.
11-29-2021 04:51 PM
It seems that items not already denoted with free shipping will show the free shipping once you follow through with the checkout process. That happens frequently on free shipping days.
Also, I've never seen free shipping offered here where there hasn't been an asterisk explaining that there are exclusions.
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