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Respected Contributor
Posts: 2,730
Registered: ‎06-13-2011

I suppose I should be blaming Synchrony Bank for this but am I the only one who just hates these new statements?     They say they've redesigned the QCard statement with "you" in mind.   I fail to see where they've improved them.  The lettering has been reduced in size thus making it harder to read.  Even the print seems different.  It seems to be lighter in coloring and along with all of the charges just sort of jammed together it makes it difficult to view how many payments are left on your easypay installments.  

 

Why was the need to change it?  For years it was perfectly fine now all of a sudden it needs improving.    

 

I know it's a minor thing but it just irritates me.   

Honored Contributor
Posts: 17,608
Registered: ‎03-10-2010

Re: The new QCard statements.

I was hoping Synchrony bank was a thing of the past. I despise them.

 

I can rarely make anything out of the Q card bills. I can't believe it could be worse! Guess I'll see when I open my bill.

Valued Contributor
Posts: 529
Registered: ‎04-21-2012

Re: The new QCard statements.

Totallyt agree on thye statements - they are horrible and anyone who has eye reading problems - struggles all the more.  I realize it is the bank but I'm sure they had to get approval from QVC and if QVC didn't like them and threatened another bank.....horrible changes would not have been made,,,there are plenty other banks who would like their business but between you and me.....I think QVC gets a kick-back from the bank on orders....in other words they pay QVC for each order because QVC goes on forever with their easy pay which mainly makes money for the bank unless immediately paid off.  Where is QVC 'GEORGE" who runs QVC......he needs to be shown the door as QVC is horrible with everything anymore.

Honored Contributor
Posts: 74,382
Registered: ‎03-10-2010

Re: The new QCard statements.

@J Town Girl 

I suppose I should be blaming Synchrony Bank

 

Yes, you should.  We already have our quota of gripes here.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,257
Registered: ‎10-15-2018

Re: The new QCard statements.

@J Town Girl, ITA!! The new statements are really awful and definitely not user-friendly!!!!👎