Customer Care

[tl98466]

It's ALWAYS great and appreciated with you recieve high-quality customer service! Thank-you Kathleen for your professionalism this morning - you exceeded my expectations!

[meallen616]

@tl98466,

 So nice to read your post!

[Nana2158]

@tl98466 

Recently once again experienced outstanding customer service with exchanging something though purchased in october this wasn't the first time customer service  exchanging past due of thirty days. I always make sure leave compliments with the company. Important in my opinion acknowledge excellent customer service. 

[San Antonio Gal]

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@Nana2158 wrote:

@tl98466 

Recently once again experienced outstanding customer service with exchanging something though purchased in october this wasn't the first time customer service  exchanging past due of thirty days. I always make sure leave compliments with the company. Important in my opinion acknowledge excellent customer service. 

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@Nana2158  -  If you purchased something in October, you've got until Jan 31st to return or exchange.

[Nana2158]

@San Antonio Gal 

Please stop correcting my comments. Thank you.

[loriqvc]

@Nana2158 - I'm sure @San Antonio Gal is just trying to be helpful; she is always a kind and thoughtful presence in the forums. And she is correct in this case—the extended holiday return policy went into effect on 9/20. But regardless, I'm glad you got great customer service. 

[San Antonio Gal]

Thank you for the kind words @loriqvc .