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10-20-2019 08:40 AM
I just made the decision to stop placing orders until QVC gets their act together. Anything they offer I can find on other sites or stores and without the frustration of lengthy in process for seven or more days and two plus weeks or more waiting for a return to be processed. And to be unable to cancel an in process for seven days order is not customer service. Too many issues now where they did not e it’s a few years ago. I now even worry about security of my account information...just too much at my age.
10-20-2019 09:01 AM - edited 10-20-2019 09:06 AM
I feel your frustration. There are some items that seem to truely be "exclusive" to QVC. I search and search and can't find them elsewhere/anywhere. I am going thru clothing this morning and have put a post-it on my laptop...."you don't need anymore clothes"! LOL!
10-20-2019 09:27 AM
10-20-2019 09:33 AM
I get it. I just had a terrible shipping experience with QVC. Same thing, unable to cancel even though it was just hours after I ordered. Having to except package and return and then all the problems that came with that. I haven't sworn off QVC, but I do buy A LOT less. Really haven't purchased anything since February besides what I returned. I have to really want it and understand that shipping is going to take a while and not be in a hurry to get it. I have rediscovered some other stores, like Costco and Big Lots, that have some things I've been looking for at great prices.
10-20-2019 09:44 AM - edited 10-20-2019 09:44 AM
I think this might be a permanent goodbye because there does not seem to be any interest/desire to resolve what many customers call problems. So many things have changed in a nonproductive manner or in a not postive way. Someone has a vision and it is a narrow vision that does not take the big picture into consideration. It was a good positve experience while it lasted, but...not all change is good change and time marches on. QVC, like Sears, will see it more clearly when they turn the lights out and close the door behind them. JMHO
10-20-2019 10:02 AM - edited 10-20-2019 10:03 AM
Dont sweat it, I come here for the good conversation, but I have not placed a Q order in over 7 years!!
There are other non QVC customers here and I always wondered why. Much of the conversation is about QVC programming and products. We aren't allowed to discuss anything topical or anything of interest. There are many, many other sites that exist for discussion about any subject you can think of. So, why hang out here????
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