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04-22-2021 11:34 PM
@Spurt wrote:One idea that could have lessened all the phone calls, live chats and emails to the Mods and CS was why couldnt they have put up a banner or created one of their infamous pop ups on the shopping side of the website since that was working to let everyone know due to a technical issue the Forums were temporarily unavailable....🤔 Things happen and I feel sorry for what all the CS Reps and Social Team/Mods had to go through today..
Absolutely!!!! Wonderful idea!!!!! A banner would have done so much!
04-23-2021 08:22 AM
@Kachina624 wrote:
@Spurt wrote:One idea that could have lessened all the phone calls, live chats and emails to the Mods and CS was why couldnt they have put up a banner or created one of their infamous pop ups on the shopping side of the website since that was working to let everyone know due to a technical issue the Forums were temporarily unavailable....🤔 Things happen and I feel sorry for what all the CS Reps and Social Team/Mods had to go through today..
@Spurt That would be in violation of QVC's "absolute secrecy" policy. Early in the day, I sent an email to Mike George suggesting just that. Got a polite reply from someone in his office saying they were working on fixing it. Period.
LOL....Yep, it seems that Mr. George likes us to try to figure things out ourselves and how to make do when it comes to this website....😄
04-23-2021 08:24 AM - edited 04-23-2021 08:26 AM
@Kachina624 wrote:
@LdyBugz wrote:Wow. I don't understand why some people are so upset over the IT glitch. As they say, "stuff happens". This is a shopping channel forum. I wonder what life altering information some feel they missed out on because they couldn't access the boards for a bit. I don't get it.
@LdyBugz Well understand this..... Some of us live alone and on many days this board is our only contact with humanity. It's not a matter of missing life altering information but rather making a human contact. Comprehend?
Or when you work from home, like me, it does tend to get lonely with no co-workers around ...... (except of course when we have one of our "infamous" zoom meetings...LOL)....
04-23-2021 12:57 PM
As long as it took to get the boards back up, for which I know we're all appreciative, it really is too bad, though, that they couldn't figure out and put a complete stop to the pages jumping and jerking. They surely had a good bit of time to figure it out and solve that mystery.
04-23-2021 02:53 PM
I tried to log in a few times yesterday morning before realizing that it was a site wide problem. Nothing that can be done, so no big deal. I did not try again until last night and by then the problem had been fixed.
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