Customer Care

[Chrissy 1]

Hi I live in NC and suddenly can’t find QVC on the air. Is it only available now on cable or fish channels?

[catter70]

I don't know what you watch QVC on, but I have cable and both QVC and Q2 are on air. BTW, what's a fish channel?

[Johnnyeager]

If you're watching Over The Air, which I do, try a rescan with your TV.  

[ValuSkr]

I hope you find it.  Sometimes QVC Over The Air jumps to a new channel.  Rescanning your TV is a good suggestion.  After that, click through the channels to see which one is the new QVC.

[Anonymous]

Hi  if you go to the Program Guide on QVC.com and scroll to the bottom of the guide on the left hand side the will be a channel finder box. Put your zip code in the box and it will tell you what channel QVC is on in the event it has changed.

[barbiblue]

I'm in NC and it's definitely "gone" for those of us who are used to viewing on air.  (I quit cable years ago.)

I never realized just how much I tune in to QVC until it disappeared.  I recanned my tv and it's no where to be found. Hope it's restored.

[PickyPicky3]

In the Philadelphia area, HSN moved from 61-6 to 44-3, and QVC moved from 61-5 to 61-6.

[kermiefrog]

I live in the Raleigh NC area and I no longer can pick up the 47-5 over-the-air channel that was for QVC.  Looks like 47-5 has been changed to the LAFF channel here.  I put my husband on the case and he found a new station number listed in the scan (33-2) that now says QVC, but we can't get that one either.  Also, newly listed stations in the 33 range are QVC2 and QVC Beauty. Maybe they OTA channels are getting an upgrade or maybe they are going to change the setup so that all the shopping channels are lumped together. I really don't know, but I'm hoping it will all work-out so that we can easily see our shopping channels as before.  Until then, I am watching the Q on my iPad, which is fine, but I do enjoy watching on a big screen even better.  Fingers crossed 🤞🏻 

[sunshine45]

if you have lost QVC, you can watch it online OR you can also watch it via PLUTO TV which is a free site/app.

[Kachina624]

@Chrissy 1.  Mine comes and goes, changes to a different channel.  Seems to be a very loosey-goosey operation.  Has been off the air since before Christmas.   I have a Roku device and get QVC-HSN on that.  Try moving your antenna around, it may be on a different channel.