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Super Contributor
FS74
Posts: 371
Registered: ‎01-31-2016

Still in process for 14 days

‎10-15-2019 08:41 PM

I placed an order Oct 4 for 2 items. One came and the other is still in process. I plan to return the item I received and the one that is still in process.  Is there anyway to cancel the remaining order since this will also be a return?

 

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QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 724
Registered: ‎06-14-2015

Re: Still in process for 14 days

‎10-15-2019 08:46 PM

@FS74  I was unable to cancel the order, but I place a note on your account informing the warehouse to cover your s/h and return postage. 

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Super Contributor
FS74
Posts: 371
Registered: ‎01-31-2016

Re: Still in process for 14 days

‎10-15-2019 08:48 PM

Thank you for your quick response. I will return the item as soon as it is delivered.

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Super Contributor
SunnysMom
Posts: 498
Registered: ‎03-12-2010

Re: Still in process for 14 days

‎10-15-2019 09:05 PM

I totally get it I had something leave the key on the seventh and it got here today in the meantime I saw something today I like better so I ordered that so now the first item has to go back and I have to pay for that because I couldn't cancel it

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