Re: Still Waiting!!!!!!!!!!!!!!!

77yangya · ‎06-21-2011

@sabandrusty wrote:
I placed an order for a Kim Belle t-shrt on May 24th and it is still stuck "IN PROCESS". When I call Customer Service, incredibly they tell me there is "nothing they can do". Even a supervisor said that. So QVC can't control its own orders? How do you email the "social team?". I tried to find out how to write the President of the company but that information is hidden. The worst part is that they keep re-authorizing my credit card for the cost of the shirt every few days. This is nonsense. I used to order alot from QVC but now I look elsewhere first.

This is all the reps tell you. There's nothing I can do. Then come the pretty platitudes. I never look on QVC for anything I want anymore. If I MUST order from them, it's only to continue my TSVs. After that, looking elsewhere. Ulta gives stellar service, since I usually buy cosmetics. I've gone to Ulta quite a few times.

LindaSal · ‎05-15-2014

Just getting worse and worse!!!!!

lovesallanimals · ‎03-11-2010

@Alice-QVC wrote:
Hi @lovesallanimals I am so sorry for the delay. I will forward a request to have these orders researched.

Alice-QVC - Thank you but I am not optimistic, I think they will never get sent to me. There are six pages of reviews and I am still waiting for over a month. Please get these sent to me. Now they are on WL (which I just ordered AGAIN). I am really upset about this as I have sent a few emails to social.com and nothing was done.