Reply
New Member
Posts: 1
Registered: ‎07-23-2018
I placed an order on 7/20/18 and it is still in process. I would like to know the status of this item if possible.
Honored Contributor
Posts: 10,554
Registered: ‎03-10-2010

I think you will get a quicker response if you live chat with them. I do that when I have an issue and the response is very fast.

Anonymous
Posts: 0

@Nascar girl Your order is being shipped by the Vendor which adds an additional 2 days to the shipping process. The EDD is 7/27/18, we'll check the status tomorrow morning.  Cindy

Regular Contributor
Posts: 226
Registered: ‎04-09-2015

I placed an order for the TSV from Isaac-the 24/7 Slim Leg Pants-right away on sunday night, pacific time.  that order is still processing this afternoon.  It's been 4 business days now.  I sent an email and complained via the chat service.  the rep just said she would refer my concerns to the appropriate department.  I think I'll start ordering more from HSN.  They get orders out within 2 business days & frequently sooner.  QVC must not consider this issue important.

Honored Contributor
Posts: 39,757
Registered: ‎08-19-2010

Re: Still “In Process”

[ Edited ]

No, they don't. I ordered something on the 22nd and it just now, today, finally went out.

 

Only place on the ball is Amazon why they're # 1

Valued Contributor
Posts: 890
Registered: ‎10-31-2012

@Pecky wrote:

I think you will get a quicker response if you live chat with them. I do that when I have an issue and the response is very fast.


@Pecky I did a live chat, and they couldn't help me.  My item is still IN PROCESS.  The CS rep had no idea why it was taking so long.......and also was confounded as to why it is taking so long.

Super Contributor
Posts: 371
Registered: ‎11-07-2010

I've had the same issue; when I called and spoke with a representative here answer was, "the EDD is 7/31, if it doesn't arrive by then, call us" - a bit frustrating.

Valued Contributor
Posts: 534
Registered: ‎04-22-2010

I also had two in process for days.  Just shipped and one is being delivered today by UPS instead of regular mail.  Leaving on vacation and wanted both before I left, but not sure if that will be happening.

Occasional Contributor
Posts: 9
Registered: ‎07-28-2016

All My Items that I ordered on the 25th ( @ least 12 items) from a VPH CIJ show still says "IN PROCESS" as well. Most say EDD for 8/2. Not sure what is going on...if still in process as states I do not think they will be here in 2 days time...STRANGE. Hope all is OK, My orders were things that go together for decor, and sold out fast. would hate to only get a few of the items I orderd since all go together.

Occasional Contributor
Posts: 9
Registered: ‎07-28-2016

Called QVC CS last night and the Barbara, the woman who took my call said all is fine. I hope so.