Customer Care

[aprimo]

The issue I see often is when I click on "Items Recently On Air" I get a "Page Not Found" error message. It'll be that way for a few minutes, or even a couple of hours and then it will come back. Also happens with Order Status.

QVC's website is just substandard.

[Silver Fox1]

Thank you all for your responses,  it's happening so offen that I was really beginning to wonder !!!

[millieshops]

No problem here today, but I did have trouble getting into a bank account this morning  (nothing to do with QVC).  It wasn't the bank's problem - it was my own Internet provider.

[meem120]

It always happens, especially when they offer the flash easy pays, and most of the time for me when I try to read the TSV info . The site is awful and to say its sub par is an understatement.  I have no trouble with any other site.

Also, it has become too frequent that it happens when they are having special offers and easy pays.  Once or twice ok, but this is almost everytime now.  I no longer think it a coincicdence.