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Occasional Contributor
Posts: 18
Registered: ‎12-08-2018

So disapointed in QVC and Robertas

February special value tomatoes. Was to be delivered early May. No email no online update. Finally got cs online chat and was told arrive early June. Day came and went with no email or online update. Thought got lucky as it said let me cancel . But it was delivered today. Plants had been in box waiting delivery for so long they are growing sideways. Not slightly bent but strong stem at complete right angle. Mostly yellow. I planted but hold no hope will grow. Hope they honor the 90 day guarantee pretty sure will need it.

 

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QVC Customer Care
Posts: 2,718
Registered: ‎06-14-2015

Re: So disapointed in QVC and Robertas

@shoobee 

I am sorry for all the delays with your tomato plants. I have refunded you in total by way of an apology and am hoping they improve enough to bear fruit this year. 

Beth QVC

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Occasional Contributor
Posts: 18
Registered: ‎12-08-2018

Re: So disapointed in QVC and Robertas

I appreciate that. Thank you so much for the quick reply.

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Esteemed Contributor
Posts: 5,325
Registered: ‎12-24-2010

Re: So disapointed in QVC and Robertas

R's seems to talk a big game - promises promises.  Even read on here P Watson missed on some too.

Lowe's or Home Depot ....... always waiting for you.   LOL