Reply
Highlighted
Occasional Contributor
Posts: 20
Registered: ‎07-09-2010

Slip sliding away ...

[ Edited ]

I need to rant as many of you have done.

 

I am not the least bit impressed with the new president of QVC.  She is (to quote another president) a disaster!

 

First, QVC is no longer live 24 hours a day.  This business of replaying the same show for hours on end is nothing short of ridiculous.  If I woke up i the middle of the night, I'd turn on the Q and sometimes buy something.  No longer.

 

Second, it used to be you would receive your order in 7-10 days.  Now, it is 7-10 (or more) day from the date of order to get through "in process". 

 

Then, the post office adds another 3-4 days to the end of the delivery time.  What happened to UPS?  And I have UPS Choice!

 

Finally, more and more on-air personalities are fond of screaming to show their excitement over some mundane product.  Please - do not insult my intelligence.

 

End of rant.

Highlighted
Respected Contributor
Posts: 4,595
Registered: ‎03-15-2010

Re: Slip sliding away ...

[ Edited ]

Morning @Peggy 

 

I gave up watching QVC about 5 years ago.  In all honesty, I don't really miss it and have found many other places to shop.

 

When I worked, I really looked forward to my down time and shopping for holidays, etc.  As the years went by, I found myself feeling annoyed and aggravated more often than not.  

 

The screaming and fast talking were the first things to drive me away!

 

It's a shame, really, but I'm seeing more and more complaints about things on the boards, so it sounds like things are getting worse, rather than improving.

Highlighted
Honored Contributor
Posts: 9,057
Registered: ‎03-15-2014

Re: Slip sliding away ...

Someone here said the hosts scream to create excitement around products.  Maybe it works that way for some people, but not for me.  I go in the other direction. Certainly the host shouldn't be yawning and acting lackadaiscal but I think they can present professionally without sounding like a carnival barker.

Highlighted
Honored Contributor
Posts: 8,806
Registered: ‎05-23-2015

Re: Slip sliding away ...

I wouldn't blame the new person, as it was kind of a dumpster fire when she got there. It will take some time to figure out what the fix is.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Highlighted
Honored Contributor
Posts: 16,898
Registered: ‎03-10-2010

Re: Slip sliding away ...

To me, QVC has a lot of earmarks of a business about to go down the drain.  Sorry to say, but I think the end is near.   It seems to have the Sears, Pennys, Macy's struggles with merchandise, shipping, and competence.  

Highlighted
Valued Contributor
Posts: 529
Registered: ‎06-27-2010

Re: Slip sliding away ...

I am very frustrated too!  After Christmas should be a total diaster! Tired of apologies. Anyway I did want to tell you if you have UPS mychoice there's a place to upgrade all packages. Mine come right to my front door. If something is very small it does go to mail. You can choose what to upgrade or I just made the choice of automatic upgrade. I hope that helps you. 

Highlighted
Honored Contributor
Posts: 25,136
Registered: ‎08-19-2010

Re: Slip sliding away ...

Sad

Highlighted
Trusted Contributor
Posts: 1,643
Registered: ‎05-05-2010

Re: Slip sliding away ...

Can you imagine if QVC were a brand new entity just starting out right now?  With their non-competitive pricing and dismal shipping alone, they'd never make it.  They are lucky they have some of us die-hard customers to fall back on to keep them afloat with promises of improved shipping and Thanksgiving greeting cards. 

Highlighted
Respected Contributor
Posts: 3,162
Registered: ‎02-07-2011

Re: Slip sliding away ...

@suzeecat  Completely agree.  I wonder how many "new" customers QVC attracts each month.  For some it has become an "addiction" for company/entertainment.  I don't think younger people need to look to the Q for that.

 

 

Highlighted
Respected Contributor
Posts: 4,635
Registered: ‎12-24-2010

Re: Slip sliding away ...

@Sooner going down the drain.......no way - no how - although a lot of posters here make that prediction.   The convenience of shopping at home with coffee on the sofa is something stores (J C Penny) can't offer.  Q maybe the reason some stores are closing.