Customer Care

[floridagal46]

WoW the Q has hit rock bottom!

Last orders of multiple items on each have been seriosly miss handled! Ship about half on both orders.  Tried to cancel with no results- telling me CS can't cancel or WON"T cancel.

CS chat is useless!

There is NOTHING on the Q I can not get elsewhere!

[Barbara-QVC]

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@floridagal46 wrote:

WoW the Q has hit rock bottom!

Last orders of multiple items on each have been seriosly miss handled! Ship about half on both orders.  Tried to cancel with no results- telling me CS can't cancel or WON"T cancel.

CS chat is useless!

There is NOTHING on the Q I can not get elsewhere!

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@floridagal46  I am sorry that you have had this experience. Unfortunately there are times when we are unable to cancel an order. I would be happy to put a note on an order that you tried to cancel so that you can return it for a full refund. 

Please email the order details to QVCSocialTeam@qvc.com and we would be happy to assist.

Barb

Customer Care

[floridagal46]

Okay Barb, I did that- now let us see what happens!

[floridagal46]

I knew this wasn't going to be easy to return and receive credit of the return fees!  

I now know that is true!

They didn't bother with the issues at hand or the customers!