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07-04-2022 11:28 AM
07-04-2022 11:38 AM
When the wrong item is sent, it is a mistake of which they are unaware so they can really notify you, can they? Who does this? Every company sending orders makes mistakes. They send millions of orders.
Ask them to send you a shipping label. The post office will pick it up. Go to their website and request a pick up once you get the label.
07-04-2022 12:46 PM
I'm sorry you had a bad experience. I just called because I reciebed an item that was leaking. I was told to throw it away and they would refund my money. I thanked the customer service person and he apologized for the inconvenience and wished me a happy 4th.
07-04-2022 04:19 PM
It has happened to me a few times not many but a few. Unfortunately the times it did happen to me....the item I did want...sold out. So I can't get what I wanted in the first place. And the last time it happened was just a few days ago.
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